I said no well she said we cant help you without the receipT. We have a model RS265TDBP Date of Manufacture: June 2012 NO BODY CALLS BUT UPDATE TALES PLACE ON THE SAMSUNG SERVER. Seems like there is no water getting to the ice maker. Notify me of follow-up comments by email. I ask why they would do that as it's out of warranty, and the guy said that's always what they do. It worked great for 2 months. If possible, we would like to join the class action lawsuit. To date: If you search on Samsung refrigerator and class action lawsuit you will see they have had the same problem with defrost/icing up for years now and have not fixed it. Quick Service (what a joke) came out and diagnosed it for $100 that it was a bad compressor. RF32FMQDBSR/AA worked less than 2 years. The comments above outline our problems, so no need to review that. This was the noisiest frig I have ever had, the compressors were noisy and the ice maker could be heard anywhere in our home. I can't believe it's been 7 yrs since I wrote the original post, 'Don't Even Think About Buying a Samsung Refrigerator!!!! Unfortunately, it’s not included in the lawsuit. We are having the same issue with the heater not working. I am planning on going back to Sears and finding out how they would like to handle the problem. Must sign up for emails by 11/12/16. Thank you! Samsung and their dual system refrigerator technology? We lost $200-300 worth of food. Refrigerator door that self-closes with a tight seal to conserve energy and to prevent spoilage. Please include us in class action lawsuit, How does one join the Samsung lawsuit for frozen coils? Have a RS267TDWP side by side Samsung. We bought our RF267ABRS in 2010 Within the first year it had major icing problems (failure of the defrost system) A month out of warranty it developed the Samsung signature of trash "gas Leak" and quit cooling. On the day of my daughter's baby shower, my Samsung refrigerator stopped cooling. The coolant leak was found to be in the rusty Samsung condenser. Now, our refrigerator is making grinding noises and it’s obvious there is a fan problem as it stops once the fan stops. I’m not sure if the class action is still going on but we definitely need to be involved in it. The Samsung 3 door RF267a refrigerator has leaked water into the refrigerator section and pooled up to 5/8 of a gallon of water from the ice maker for the last 2 years. His broke June of 2015 (same exact problem as I have, sealed refrigerant problem.) It sucks, no Samsung again! I was offered the same deal by both the case management agent and the supervisor, neither of which is acceptable to me. We just started experiencing these problems as well. I have just been waiting for it to freeze up and then defrosting it over and over. I asked Florida Builder Appliances to give me a full refund and they have refused. Told them just me me the prices for the seal system because I know that's the problem with Samsung fridge. My fridge is doing the same thing I want justice. * Now they are saying it will be over $1000 to repair a fridge that cost me $2500 just two years ago and they aren't even honoring the 5 year warranty that was supposed to cover the sealed system because I bought it from Sears outlet. He also mentioned he had seen “a lot of issues with Samsung refrigerators”. The handle came off the freezer drawer and had to be replaced. During this service call the repairman told us to be repaired for many more service calls because all of our kitchen appliances were Samsung and we’re basically junk plagued with problems. It the the worse customer service experience I have ever had to deal with. Personally, I would like to throw this piece of junk out to the trash! Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Our piece of junk 2 year old Whirlpool French door model WRF989SDAH00 stopped cooling. Had to buy another refrigerator. We have had several problem with ice maker freezing up and now we are having a problem with ice forming under the crisper drawers. I bought this in November 2014. It happens every 2-7 days. He said I may need to have it recharged if it ever starts warming up again, but that it could take a couple of years for that to happen. Seven years is extremely poor. You can check the SmartThings website to see if it's a compatible device. Very I mean very poor designing. I purchased a Samsung french door refrigerator 5 years ago and it is officially a paper weight. I have a rs267td and I’m listening to the fan striking the ice build up this very moment. Samsung people while the thing was being “repaired” (defrosted, basically) again by a repair guy. Now I have been told I have no other choice, so I am going to write the President or CEO of the appliance section when I finally get his or her name. It’s making lousy noise when the right door closed. I was "lucky" and received one in my 2017 fifth wheel. Samsung sent out a service rep. My Samsung fridge purchased in June 2017 just stopped cooling. so i stopped the ice making. The coils were iced over. A lot of RV manufacturers are putting residential refrigerators in RV's now. Never Ever!!!! Technician said fridge part is nothing big. They will give me the same model of refrig, which will have the same issues, or they will give me a refund minus $500 which is 25% depreciation. My elderly mother pulled a piece out of her mouth! It has now comletely died–I want to be added to the lawsuit! Like so many of you I just got the news. I then removed the cover to see if there was something obviously affecting the proper function. Samsung claimed never heard any problem. All mentions of brand names or model descriptions are made strictly to illustrate compatibility. Coolant failure -leak 3 years old 1 month out of warranty. Just recently, the ice maker stopped working. But frankly, no one can really say for sure who will qualify should this case end in a settlement. Samsung French Door Refrigerator Model RF23HTEDBSR/AA ice machine replaced after one year (under warranty). A class action lawsuit has been filed against Samsung Electronics America, Inc. and Samsung Electronics Co., Ltd. (hereafter “Samsung” or “Defendants”) in the United States District Court for the District of New Jersey (styled Jeff Weske, Jo Anna Frager and Darryl Myhre v. Samsung Electronics America, Inc. and Samsung Electronics Co., Ltd., Civil Action Case No. Content from this site may only be reused with written permission from RefrigeratorPro.com. Refrigerant leaked out. My ice maker also freezes up. I am not going to spend any more money on it. NEVER BUY A SAMSUNG FRIDGE. I like that. I had been told the tubing was just clogged in the past – however this service man told me it is a flaw and unless a new part is installed by the manufacturer it will continue to “freeze up” – told me I should get this included in the class action suit for Samsung? They know the problem and have not provided a resolution as of yet. The ice maker freezes up and has to be emptied on a regular basis or it will lock up expelling crushed ice continually & the only way to stop it is to open the freezer door completely disengaging it. And I have a 25 year old Whirlpool in the garage that still makes more ice than I use. It’s causing the ice build up and the fan rubbing against the ice. I have a Samsung RS265TDRS. , our Samsung representative will be in touch with you. Samsung pays for Premium Care during this period. Cost of parts $400. A twin system has two separate evaporators. We used it for one month in January and took another trip the beginning of June. MANUALS AND DOWNLOADS Our model RF267AERS/XAA is showing signs of the same problem described in this lawsuit. We unplugged it for a couple of hours and then I even used a hair dryer to melt the ice in those little holes. Had 4 Sears technicians come and they were unable to repair it. The technician was very reserved and would not offer much information. You see, Samsung’s lawyers would not be doing their jobs if they didn’t argue to have the lawsuit tossed for their client. They say they will send the repair co. Out. I’m having the same problem I’m replacing the heating coil. Now after another three years (and many hundred dollars) we realize what a mistake this has been. The stench was horrific. SAMSUNG SUCKS AND WE WILL NEVER BUY ANOTHER SAMSUNG PRODUCT. Samsung is not even open on the weekend so I had to wait till Monday and then they informed me that my unit was four years old and 11 months old. And that’s where we are. Had nothing but problems from the word go with my Samsung fridge freezer.

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